Hey @Marc
On the iPhone you need to click onto where it says order summery with the total and then a side Bar will open where you can type the reward points in.
The side bar will show this.
I hope this helps for iPhone users.
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I swear I tried that. Now it works!
Thank you @marc_seedsman & @james_seedsman !
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Can I use points on a BOGO sale? I’m looking to purchase 5 Blue Dream Seeds and get 5 free, but I also want to use my points to lower the price even more.
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Haha jynx @marc_seedsman deleted mine as your screenshots were much better than mine haha
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Try it and let me know, lol!
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I did try. It lets me apply them but price doesn’t change.
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Hi @marc_seedsman I tried, but the price to be paid remains the same
Hmmm, I thought those stacked.
Hopefully they stay in your account because you couldn’t use them.
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I didn’t purchase yet. I was waiting to see if anyone could respond here.
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Hey @Stiltz716 , are you trying to use the points on a promotion?
If so I presume it was the Auto May one?
if you check the T’s and C’s here it explains about loyalty points and promotions, the USA one is linked below.
If you have anymore questions please drop @marc_seedsman a DM. He’s in 
so will get back to you in a few hours.
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Yep that was it. I missed that. Damn. I’ll wait on my order then. Thanks for the quick response!
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3 posts were split to a new topic: Loyalty Points Issues
Hi everyone,
Just a quick update regarding the reward points linked to the Founding Members activities and challenges.
Our tech team has identified the issue, and a fix is expected to be deployed today. We are currently monitoring the situation closely, and everything should be fully resolved by Monday.
At the moment, manually removing and re-adding points may cause incorrect point totals to display on accounts, so we’ve decided it’s best to wait for the proper fix to be implemented rather than risk creating further issues. Whilst the points are showing on your account, they are unable to be applied as the system has a glitch where it thinks there is no points but visually it is showing points.
We appreciate everyone’s patience while the team works through this, and we’ll continue to keep you updated as progress is made.
Thank you for your understanding and continued support.
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Thank you again for the transparency and update.
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Thanks for keeping us updated! Greatly appreciate the transparency!
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Thanks for keeping us updated!
You know its like when you have extra $$ burning a hole in your pocket … just can’t wait to spend it on more seeds 
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Hi everyone,
We’re happy to let you know that the reward points issue linked to the Founding Members activities and challenges has now been resolved.
You should now be able to successfully apply and use your points as normal. The issue causing points to display visually on accounts without being redeemable has been fixed by the tech team.
We would also like to sincerely apologize for the inconvenience and frustration this caused over the past few days. We appreciate everyone’s patience while the team investigated and worked on implementing the fix correctly.
Thank you again for your understanding, continued support, and for being part of the community.
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Thanks appreciate all of you for hardwork and dealing with us crazy peeps!
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I’m still waiting, go ahead everyone. I want to see what everyone is working with. I know what I want. It won’t be sold out. I interested in the old school stuff. Not new.
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Ya I just ordered some I’m waiting till next month order some more. Steves getting some should be here tomorrow.
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